FAQ

Common questions, straight answers.

Everything local business owners usually ask before booking a call.

What does CloseLoop Automations do?

CloseLoop manages the system between a local customer searching for your service and becoming a booked job. That means three things working together: getting found on Google, Maps and AI search; building trust through your reviews, website and online presence; and getting booked through fast lead response, follow-up and scheduling.

What is the Local Trust Audit?

It's a free report showing what your customers actually see. We score your business out of 100 across Found, Trusted and Booked — local search and Maps visibility, reviews and website, and what happens when someone calls or submits a form — then tell you which gap is costing you the most booked jobs. There's no obligation to work with us afterward.

How much does it cost?

Local Trust Engine is $297/month plus a $500 implementation fee. Local Growth Engine, which adds ongoing local visibility work, is $497/month. The Complete Growth System, which adds 24/7 AI phone and SMS answering, is $894/month plus usage. Custom AI and automation projects are quoted separately.

Why is this a monthly service instead of a one-time project?

Because visibility and reputation aren't one-time problems. Competitors optimize their listings, Google changes how local results work, reviews age, and new leads arrive every week. A system that isn't maintained quietly degrades — which is exactly how most businesses ended up with the gaps we find in the audit.

Do I need a website already?

No. A conversion-focused website is included in every plan — we build a new one or replace what you have. If you already have a site you're happy with, we can connect it to the rest of the system instead.

Do I need a CRM?

No. CloseLoop CRM is included, so every call, form, text and appointment lives in one place. If you already use something like Jobber, Housecall Pro or ServiceTitan, we build around it instead of replacing it.

Can this work with my current tools?

Yes. The system works with common tools like Google Calendar, Gmail, Outlook, HubSpot, GoHighLevel, Jobber, Housecall Pro, ServiceTitan, Zapier and Make. We build around what you already use.

How do you handle reviews?

We ask every customer for an honest review after a completed job, at the moment they're most likely to respond, and we give them a private feedback channel as well. We don't screen customers by sentiment before asking — that's against Google's policies, and it produces a review profile that doesn't hold up. Consistent honest requests beat filtered ones.

Is this just a chatbot?

No. A chat widget can be part of it, but the value is the system behind it: your Google presence, your reviews, your website, missed-call recovery, follow-up sequences, booking and reporting — connected, so nothing depends on someone remembering.

How fast can this be set up?

Most builds go live in days to a couple of weeks depending on your existing website, lead sources and calendar. Visibility work compounds over months, so Found results build more gradually than Booked ones.

Will this replace my team?

No. It handles the repetitive part — the follow-up, reminders, review requests and lead tracking — so your people spend their time on the conversations and the work that actually need a human.

Do you only work with home-service businesses?

That's who the system is built for, and it's where it works best — trades where customers search locally, compare on reviews, and book whoever responds first. We do take other local businesses, and the audit will tell you honestly whether we're a fit.

Do you only work with businesses in certain areas?

No — we work with local service businesses across the United States. Everything is built and managed remotely around your existing phone system, CRM and calendar. Your customers are local; we don't have to be.

Still have a question?

Ask it on a quick call, or send us a message and we'll get back to you.

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